Cuisinart GR-4N 5-in-1 Griddler
Published: Dec 20th, 2011 | Author: admin
3 Comments
Cuisinart GR-4N 5-in-1 Griddler
- 5-in-1countertop unit works as a contact grill, panini press, full grill, full griddle, and half grill/half griddle
- Brushed stainless-steel housing; sturdy panini-style handle; floating cover to adjust to thickness of food
- Removable and reversible nonstick cooking plates drain grease for healthy cooking; integrated drip tray
- Adjustable temperature controls with indicator lights; gourmet recipes and scraping tool included
- Plates, drip tray, and scraper are dishwasher-safe; 3-year limited warranty
The Cuisinart Griddler makes multifunctional an understatement! With five separate cooking options, it can handle everything from pancakes to sausages to grilled cheese to steaks, hamburgers and Panini. A floating cover, and one set of reversible plates that snap in and out, turn the Griddler into a Contact Grill, a Panini Press, a Full Grill, a Full Griddle, or Half Grill/Grill Griddle. Dual temperature controls ensure everything is perfectly cooked!. It works with 120 volts. A floating hing
List Price: $ 185.00
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If I could give it 0 stars, I would,
I purchased the griddler as a Christmas (2006) present for my husband. Initially, he was thrilled. It worked better than we had anticipated. Our love affair with the griddler, however, was EXTREMELY short lived. By late January, it had begun to “act up.” It would occasionally and unpredictably turn itself off. Not long after that, the griddler began shutting itself off every time the temperature was turned above “warm.” Though I was shocked at how quickly the item broke, I was still optimistic. After all, “lemons” happen from time to time. I emailed Cuisinart asking what I needed to do to make a claim on the warranty. TWO WEEKS LATER, I received a response telling me to call or email with the model and serial number of the bottom of the unit. Given that their initial email response took so long, I called and was left on hold for over 30 minutes. When I finally reached a surly customer service representative, she informed me that they would send me a new unit for $10. I asked why I had to pay $10 when their unit was defective and was informed that it was a limited warranty. She told me that I should have read the warranty before purchasing the unit. I was further instructed to package the unit up with my contact info and a claim number the representative provided me. After they receive the unit and payment, they will send a replacement. Apparently, there was no way to tell me how long this might take. This experience has ensured that I will never purchase a Cuisinart product again and I thought I’d let others know about my experience in case they too do not like defective products and terrible customer service.
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|Do NOT buy this product!,
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Wow! What a disappointment. Wish I could give this zero stars. I bought this product to use as a panini press. Before using The Griddler, I carefully read and followed the instructions and referenced the limited recipes included with the manual to better understand how they want you to use the product.
This thing instantly started “smoking up a storm” on both occasions when I used olive oil on my paninis, even though Cuisinart includes recipes calling for the use of olive oil. It FILLED my house with smoke, ruined my New Year’s Eve party and burned the sandwiches. The outside finish of the device actually blistered off! The grill plates could not be cleaned and were ruined.
Some other observations:
–Before using this product, I noticed the knobs and the overall quality of the device seemed cheaper than what you would expect from a “gourmet” electric product
–The “floating press” (i.e. the top half) did not float, but required manual adjustment with a potholder, and still squashed the sandwiches down unevenly
–The manual/recipe book was really brief and didn’t give you many helpful guidelines for using the product, but worst of all… it recommended you use olive oil on a high setting, which clearly can’t be done
I had been looking forward to buying The Griddler for quite a while, and, when I finally did, it was a huge disappointment. I will never buy another Cuisinart product.
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|Poorly designed,
I got this product for christmas 2008 – so I’ve had it for about four months now. I was originally excited about it (and asked for it) because I respected the Cuisinart name and liked it’s apparent versatility. Plus, there were good reviews here, so I figured I was alright. After trying it out, I was so surprised by how poor the design was that I am writing (I think) my first ever review on amazon to warn others against purchasing it…
The grill looks nice and all… it’s a cuisinart and it has that “steel” kind of look that their kitchen products have. The troubles start when you go to use the thing. Note too that I’m not commenting here on my personal device – these issues are basic design problems that would impact all the units.
First, and Cuisinart doesn’t tell you this until you open the manual, but it is worth noting that the entire unit gets hot… and I mean REALLY hot. Whereas with a George Forman (or whatever) the unit gets pretty hot, but you can touch different parts of it because of the plastic coating, the Gridler has no such coating. The result is that when it is on, all of the metal parts of the grill heat up – pretty much equally. This means that the entire nice looking metal top gets so hot that you will burn your hand if you touch it. The arms leading up to the handle bar likewise get hot. Next, the grill plates actually stick out from the unit itself on all sides – this makes the hottest part of the device actually be the first thing you’d hit if your hand brushes against it. The only safe part to touch is the plastic handle that runs along the top. You might ignore this point saying – oh, I’d never touch the main unit – but I promise, you will.
Second, and part of why you WILL touch the main unit, is that the “flip-top” design doesn’t really work automatically. So, when you make that big panini sandwich, if you close it normally, it won’t close flat on your sandwich. Instead, it will close at an angle and push your sandwich apart. The device is able to close flat, but to do so you need to unhook the top from the arm – this can usually be done by hitting the top lightly to release it from the pressure-hold with which it connects to the arm. So, put together problem one with this and you realize that to release the top and make your sandwich, you need to touch a part of the unit that gets almost as hot as the grill plates itself. Fortunately, you really only need to hit it to release it, so you can usually do it quickly enough that you won’t get burned.
Third, the grill plates themselves are unimpressive. They actually look exactly like the cheap grill plates in my 8 year old george forman. They are cheap, and just have a simple coating of teflon. This coating is already starting to wear off – and that’s pretty pathetic given that I so rarely even use the grill to begin with… You get two sets of plates with the device – flat plates and grill plates. Everything here is pretty much as you’d expect, but recognize that cleaning this thing is a huge pain. The flat plates are easy enough – you can pop them off and scrub them down in the sink. The grill plates though – you could spend 20 minutes just trying to get them cleared off completely. The “spatula” they give you doesn’t quite fit the slots in the grill plates, even though it’s supposed to, so if things get burnt on at all, you really have to spend some time scrubbing the grill out. Finally, the grill plates are very thin. This means that when you go to scrape them clean, it is actually a little difficult to get the drippings to go to the drip cups. Often, the drippings will flow over the sides instead.
Fourth, while most of these grills have some downward angle to them, the cuisinart does not. This is convenient for some things – sandwiches, pancakes, etc., but remarkably inconvenient for most meats. I feel like it would have been simple to make some taller feet for the back or something that you could switch out to put the device on an angle for meats – they didn’t do that, and the frontal design wouldn’t accommodate it anyway. The result is that when you cook meats, nothing drains into the “drain cups” – well, almost nothing. Because there is no angle on the device, all the juices, fat, marinade, etc. just sits where it lands on the grill. This contributes to the grill plates getting material burnt onto them and making them hard to clean. Plus, the low sides make is so that when you do go to clean the device, you will have a hard time scrapping everything toward the corner. All of the grill lines are perpendicular while the drip tray is only in the corner. This means you have to push the drippings to the front of the device, and then to the side. With the grill lines in the way, this is nearly impossible and ultimately means you’ll probably get drippings on the front of the device.
Finally, and maybe this is nit-picky, but the manual and operational…
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